SAN ANTONIO, TX 78265

Alarm Ordinance

Chapter 3.5 - ALARM SYSTEMS 

ARTICLE I. - IN GENERAL 

Sec. 3.5-1. - Definitions. 

The following words, terms and phrases, when used in this chapter, shall have the meanings  ascribed to them in this section, except where the context clearly indicates a different meaning:  

Alarm business means the business, whether by an individual, partnership, corporation, or  other entity, of selling, leasing, maintaining, servicing, repairing, altering, replacing, moving,  installing, or monitoring an alarm system.  

Alarm notification means a notification intended to summon the police, which is designed  either to be initiated purposely by a person or by an alarm system that responds to a stimulus  characteristic of unauthorized intrusion.  

Alarm site means a premises or location with one (1) street address served by an alarm  system or systems that are under the control of one (1) owner or lessee.  

Alarm system means a device or system, including but not limited to, systems interconnected  with a radio frequency method such as cellular or private radio signals, that emits, transmits or  relays a remote or local audible, visual or electronic signal indicating an alarm condition and  intended to summon, or that would reasonably be expected to summon police services of the City  of Corpus Christi. Alarm system does not include:  

(1)  Fire alarm systems and other alarm systems that monitor temperature,  humidity, medical, or any other condition not directly related to the detection  of an unauthorized intrusion into a premises or an attempted robbery at a  premises.  

(2)  An alarm system installed upon the premises occupied by the United States  Government or the State of Texas.  

(3)  An alarm system installed on a motor vehicle.  

Alarm system user means any person, firm, partnership, corporation or other entity who  (which) uses or is in control of any alarm system at its alarm site. 

Commercial means a site used primarily for the purpose of conducting a business or trade. In  the case of joint commercial and residential uses, the use of the unit wherein the alarm device is  located classifies the site for the purposes of this chapter.  

False alarm notification means an alarm notification to the City of Corpus Christi when the  responding officer finds, through an inspection of the interior or exterior of the alarm site, no  evidence of an attempted or actual unauthorized intrusion, burglary, robbery or hostage taking  and the officer has responded to the site within thirty (30) minutes of the city receiving the alarm  notification.  

Permit means a certificate of authorization issued by the police department to the owner,  agent, or person in control of the property which authorizes the operation of an alarm system or  systems at an alarm site.  

Person means an individual, corporation, partnership, association, organization or other legal  entity.  

Residential means a site used primarily as a dwelling. In the case of joint commercial and  residential uses, the use of the unit wherein the alarm device is located classifies the site for the  purposes of this chapter.  

Service fee means the fee charged for responding to a false alarm as per the adopted fee  schedule.  

Unit means a portion of an alarm site that contains a separately operated alarm system.  (Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-2. - Permit required; fees. 

(a)  The Corpus Christi Police Department will not respond to any alarm notification  from an alarm site that does not have a valid permit, unless the alarm notification  was a duress alarm, a hold-up alarm, a panic alarm, or reported to a 9-1-1  emergency telephone number by a person other than an alarm company.  

(b)  A person commits an offense if the person operates, or causes or allows to be  operated, an alarm system on premises under the person's control or ownership  or at its alarm site without a valid alarm permit issued by the Corpus Christi Police 

Department. The Corpus Christi Police Department and Corpus Christi police  officers are authorized to enforce this provision, and to issue citations for  violations.  

(c)  A separate permit is required for each alarm site and for each alarm unit. No  exemptions shall apply except as required by federal or state law. The burden of  proof shall be with the person asserting the exemption.  

(d)  The annual, nonrefundable fee for an alarm permit is fifty dollars ($50.00) for  residential and seventy-five dollars ($75.00) for commercial. An additional  convenience fee of one dollar and fifty cents ($1.50) will be added for any fees paid  by credit card.  

(e)  A permit is valid for one (1) year from the date of its issuance and may be renewed  every year upon submission of a renewal invoice. It is the responsibility of the  permit holder to submit a renewal invoice ten (10) days prior to the permit  expiration date.  

(f)  All permit fees owed by an applicant must be paid before a permit may be issued  or renewed. Unpaid permit fees my result in a revocation of the permit.  

(Ord. No. 026904, § 2, 7-25-2006; Ord. No. 028696, § 1, 7-20-2010; Ord. No. 031404, § 1, 3-27-2018;  Ord. No. 031629, § 1, 12-11-2018)  

Sec. 3.5-3. - Form of permit application. 

(a)  Application for permits required by the provisions of this chapter shall be filed with  the chief of police on a form designated by the city. The city will treat all  information on the application as confidential. If the applicant is a firm or  partnership and no owner or general partner resides, operates a business or is  employed within the State of Texas, then the application must be subscribed and  sworn to by the individual having the authority and responsibility for the  management and operations of the alarm within the state.  

(b)  If the applicant is a corporation, the application shall specify the date and place of  its incorporation, the location of the applicant's principal place of business, a list of  the principal corporate officers and the business address, business telephone  number, residence address and the office or position held by each principal  corporate officer. 

(c)  If the applicant is a partnership, the application shall specify the location of the  applicant's principal place of business and the names, business addresses,  business telephone number, and residence addresses of each partner.  (Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-4. - Issuance of permit; renewal/denial. 

(a)  Upon receipt of a completed application form, the chief of police shall issue an  alarm permit to an applicant unless the applicant:  

(1)  Failed to pay a service fee assessed under section 3½-6 below;  

(2)  Had an alarm permit for the alarm site revoked, and the violation causing the  revocation has not been corrected;  

(3)  Made a false statement of a material matter in the application;  (4)  

Committed any act which, if committed by a permittee, would be grounds for  the revocation of a license under section 3½-21 below; or  

(5)  Is applying for a permit for an alarm system which has a history of  unreliability, or is defective under subsection 3½-9(e). In such a case, the chief  of police may issue or renew the permit if applicant provides a statement  from a licensed alarm business stating the alarm system functions properly.  

(b)  A denial of permit shall be for any period of time up to six (6) months at the  discretion of the chief of police based on the severity of the violation.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-5. - Transfer and amendments. 

An alarm permit cannot be transferred to another person or site. A permit holder shall in  writing inform the chief of police of any change that alters any information listed on the permit  application within two (2) business days of such change. No fee will be assessed for such changes.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-6. - Service fee schedule for false alarms. 

(a)  All service fees owed by an applicant must be paid before a permit may be issued  or renewed. 

(b)  No service fee will be charged within any one-year permit term for the first three  (3) false alarm notifications.  

(c)  Except as provided in sections 3½-7 and 3½-22 below, a person who is required to  obtain a permit shall pay a service fee for each false alarm notification within any  one-year permit term as described in the following service fee schedule:  

False Alarms Service Fee First, second and third Free  Fourth, and fifth $50.00  Sixth, and seventh $75.00  Eighth, and subsequent $100.00  

(d)  An additional convenience fee of one dollar and fifty cents ($1.50) will be added for  any fees paid by credit card.  

(Ord. No. 026904, § 2, 7-25-2006; Ord. No. 031629, § 2, 12-11-2018)  

Sec. 3.5-7. - Service fee non-applicable. 

A permit holder will not be assessed a service fee for a response to notification of the  activation of an alarm system if the permit holder shows to the chief of police or designee that  the activation was not a false alarm and any response by the police department to such  notification of an alarm system will not be included in determining the service fee set out above.  For the purposes of determining the service fee set out above, the burden shall be on the permit  holder to prove that the activation of the alarm system was not a false alarm.  

(Ord. No. 026904, § 2, 7-25-2006)  

ARTICLE II. - ALARM SYSTEM OPERATION

Sec. 3.5-8. - Requirements of operation. A permit holder or an alarm user shall:  

(a)  Respond or cause a representative to respond within a reasonable period of time  (not to exceed two (2) hours) when notified by the City of Corpus Christi to repair  or inactivate a malfunctioning alarm system, to provide access to the premises or  to provide security for the premises; and  

(b)  Not manually activate an alarm for any reason other than an occurrence of an  event that the alarm system was intended to report.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-9. - Maintenance. 

A permit holder or alarm user shall:  

(a)  Maintain the premises containing an alarm system in a manner that ensures  proper operation of the alarm system.  

(b)  Maintain the alarm system in a manner that will minimize false alarm  notifications.  

(c)  Adjust the mechanism or cause the mechanism to be adjusted so that an  alarm signal audible on the exterior of an alarm site will sound for no longer  than ten (10) minutes after being activated.  

(d)  Maintain a complete set of written operating instructions for each alarm  system at each alarm site. Special codes, combinations or passwords must  not be included in these instructions.  

(e)  Operate the alarm system only if the system is functioning properly. If the  chief of police, or designee, determines that false alarm notification(s) are  related to a defect or malfunction in the alarm system, the chief of police, or  designee, may require the permit holder or alarm user to produce a written  report from a properly licensed alarm business which has inspected the  alarm system stating the probable cause of false alarms and actions taken or  recommendations for eliminating the false alarms.  

(Ord. No. 026904, § 2, 7-25-2006) 

Sec. 3.5-10. - Disabling an alarm. 

If an alarm system sounds a broadcast signal (signal that is audible or visible from the  exterior of a structure) for longer than twenty (20) minutes after being activated, a Corpus Christi  police officer is authorized to disable the alarm. All costs to the city in disabling the alarm shall be  assessed to the person required to have a permit and shall be paid to the city within thirty (30)  days after the person has received notice that the costs have been assessed. Application for a  permit constitutes a grant of approval to the city to disable the alarm as provided herein.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-11. - Reporting of alarm signals. 

(a)  A permit holder or alarm user shall not allow alarm signals to be directly reported  or reported through a relaying intermediary by a signal or recorded message to  the city unless mandated by federal law.  

(b)  An alarm business shall attempt to contact the alarm location twice before  requesting service from the police department. (two (2) calls minimum)  

(Ord. No. 026904, § 2, 7-25-2006; Ord. No. 027093, § 1, 12-19-2006)  

Sec. 3.5-12. - Alarm reset. 

A permit holder or alarm user of an alarm system that emits an alarm signal that is audible or  visible from the exterior of a structure shall adjust the alarm system so that upon activation, the  alarm system will not transmit another signal without first being reset.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-13. - Alarm system and permit inspections. 

Upon the determination of the chief of police, or designee, that an alarm system is  malfunctioning and the permit holder or alarm user is not maintaining the alarm system in  compliance with sections 3½-8 or 3½-9, the person in control of the alarm system shall allow the  chief of police, or designee, to inspect an alarm site and alarm system during regular business  hours, and in the case of a residential alarm system, upon notification to the permit holder. The  alarm permit shall be kept at the alarm site and shall be produced for inspection upon request of  the police department. 

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-14. - Alarm system installations. 

Only a permit holder, or at their request, a person or business licensed by the Texas Board of  Private Investigators and Private Security Agencies as provided by state law, may install an alarm  system in the city. All permits shall be obtained for the alarm system upon installation.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-15. - Alarm monitoring and reporting. 

Only a person or business licensed by the Texas Board of Private Investigators and Private  Security Agencies as provided by state law, may monitor and relay alarm notifications on behalf of  a permit holder or alarm user. Before relaying an alarm notification, the alarm business shall  attempt to verify, by telephonic or other electronic means, every alarm signal. An alarm business  shall send notifications of alarms and cancellations of alarms to the city in a manner and form  determined by the city.  

(Ord. No. 026904, § 2, 7-25-2006; Ord. No. 027093, § 1, 12-19-2006)  

Sec. 3.5-16. - Alarm business records. 

An alarm business which monitors and reports alarm notifications to the city must maintain  designated records for a period of at least thirteen (13) months following the request for police  dispatch to an alarm site. Records must include the name, address and telephone number of the  alarm user, address of the alarm site, the alarm system zone(s) or point(s) activated, the time of  request for police dispatch, and evidence that an attempt to verify was made to the alarm site  prior to the request for police dispatch, and if applicable, time of cancellation of police response.  The chief of police, or designee, may request copies of such records for individually named alarm  users or permit holders.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-17. - Alarm systems in apartment complexes.

The owner or property manager of an apartment complex shall obtain a separate alarm  permit for an alarm system operated in nonresidential areas of the apartment complex. The  owner or property manager of an apartment complex in which an alarm system is installed in one  or more individual residential units shall disconnect the alarm system in any vacant residential  unit or be responsible for payment of all service fees for any false alarm notification emitted from  an alarm system in any vacant residential unit in the apartment complex.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-18. - Alarm system performance reviews. 

If there is reason to believe that an alarm system is not being used or maintained in a  manner that ensures proper operation and reduction of false alarm notifications, the chief of  police, or designee, may require a conference with a permit holder. If the permit holder fails to  attend a conference, after receiving notice, an administrative fee of twenty-five dollars ($25.00)  may be imposed against the permit holder and the chief of police, or designee, may revoke an  alarm permit for failing to attend the conference.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-19. - Information recorded. 

The Corpus Christi Police Department shall record calls made in response to alarms, including  but not limited to the following information, if available:  

(1)  Identification of the permit holder;  

(2)  Identification of the alarm site;  

(3)  Arrival time and time call cleared;  

(4)  Time of day and date;  

(5)  Physical damage to the structure likely to have caused the alarm; and  (6)  

Name of the permit holder's representative on premises, if any.  

(Ord. No. 026904, § 2, 7-25-2006)  Sec. 3.5-20. - Alarm classification.

The responding officer shall report whether the notification was caused by a criminal offense  or other physical damage to the structure likely to have caused the alarm, which classification will  determine whether the alarm is a false alarm notification.  

During periods of severe weather, such as thunderstorms and high winds, or periods of  widespread power failure, the Corpus Christi Police Department may suspend response to  intrusion alarms. During such times, no reported alarms will be entered as false alarms.  

(Ord. No. 026904, § 2, 7-25-2006)  

ARTICLE III. - REVOCATION OF ALARM PERMIT 

Sec. 3.5-21. - Revocation of permits. 

(a)  The chief of police will revoke an alarm permit upon a determination of any one (1)  of the following:  

(1)  There is a false statement of a material matter in the application for a permit;  (2)  

The permit holder has violated any provision of this chapter;  

(3)  The permit holder has failed to make timely payment of fees assessed under  section 3½-6 above; or  

(4)  An alarm system was manually activated in violation of subsection 3½-8(b).  

(b)  An alarm permit shall be automatically revoked if the alarm system has caused  more than eight (8) false alarm dispatch requests during the preceding twelve month period.  

(Ord. No. 026904, § 2, 7-25-2006)  

ARTICLE IV. - APPEALS 

Sec. 3.5-22. - Appeal from service fee; appeal of denial or revocation of a permit. 

(a)  Any permit holder aggrieved by the decision to assess a service fee by the chief of  police or his designated representative as provided for in section 3½-6, may appeal  the decision to the city manager by filing with the city manager a written request 

for a hearing, setting forth the reasons for the appeal within ten (10) days after the  chief of police, or his designee, renders the decision. The filing of a request for an  appeal hearing with the city manager stays an action of the chief of police in  assessing a service fee until the city manager, or designee, makes a final decision.  If a request for an appeal hearing is not made within the ten-day period, the action  of the chief of police, or designee, is final.  

(b)  If the chief of police refuses to issue or revokes a permit, the chief of police shall  send to the applicant or permit holder by certified mail, return receipt requested,  written notice of his action and a statement of the right to an appeal. The applicant  or permit holder may appeal the decision of the chief of police, or designee, to the  city manager by filing with the city manager a written request for a hearing, setting  forth the reasons for the appeal, within ten (10) days after receipt of the notice  from the chief of police, or designee. The filing of a request for an appeal hearing  with the city manager, or designee, stays an action of the chief of police in revoking  a permit until the city manager, or designee, makes a final decision. If a request for  an appeal hearing is not made within the ten-day period, the action of the chief of  police is final.  

(c)  The city manager, or designee, shall serve as hearing officer at an appeal and  consider evidence by any interested person. The formal rules of evidence do not  apply at an appeal hearing; the hearing officer shall make his decision on the basis  of a preponderance of the evidence presented at the hearing. The hearing officer  must render a decision within thirty (30) days after the request for an appeal  hearing is filed. The hearing officer shall affirm, reverse, or modify the action of the  chief of police. The decision of the hearing officer is final as to administrative  remedies with the city.  

(Ord. No. 026904, § 2, 7-25-2006)  ARTICLE V. - VIOLATIONS 

Sec. 3.5-23. - Violations and penalty. 

(a)  A person commits an offense if the person violates by commission or omission any  provision of this chapter of the Code of the City of Corpus Christi that imposes  upon them a duty or responsibility. 

(b)  A person who is required to have a permit under this chapter commits an offense  if the person knowingly operates, or causes or permits to be operated an alarm  system without a current alarm permit issued by the chief of police.  

(c)  A person who is required to have a permit under this chapter commits an offense  if the person knowingly operates, or causes or permits to be operated an alarm  system during the period in which the alarm permit is revoked.  

(d)  A person who violates a provision of this chapter is guilty of a separate offense for  each violation committed, or for each violation that continues from one day to the  next, and each offense is punishable by a fine of not more than five hundred  dollars ($500.00).  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-24. - Corporations, partnerships and associations. 

In addition to prohibiting or requiring certain conduct of individuals, it is the intent of this  chapter to hold a corporation, partnership or other association criminally responsible for acts or  omissions performed by an agent acting on behalf of the corporation, partnership or other  association, and within the scope of their employment.  

(Ord. No. 026904, § 2, 7-25-2006)  

Sec. 3.5-25. - No duty. 

This chapter 3.5 is enacted as an exercise of the city's police power, and no fee or provision in  it shall create any duty of the city or any of its officers or employees to any person, nor shall the  city or any officer or employee be liable for any action or inaction associated with an alarm or any  activity under this chapter.  

(Ord. No. 026904, § 2, 7-25-2006)